In this latest feature release, we’ve made it even easier to do outreach from BuzzStream. You can now respond to individual emails and tweets from within your BuzzStream account.

Previously, you could send emails from BuzzStream, but you couldn’t respond to them without going back to your email account.  You could also see Tweets, but you couldn’t interact with influencers and publishers through Twitter from BuzzStream.  

Because it’s hard to build relationships when all you can do is send emails, you can now reply to emails and tweet from BuzzStream.

Email Reply from the Contact Record

This feature is especially useful for agencies or consultants who do outreach on behalf of many different clients with different email addresses.  Now, instead of signing into 10 different email accounts over the course of your day, you can reply directly from BuzzStream.

You can reply to emails directly from the contact record within BuzzStream:

Create a New Reply Email from the Reply Button or the Reply Field.

Simply click ‘Reply’ or in the Reply field and start typing, and BuzzStream will open up a WYSIWYG HTML email editor:

Reply to Emails from BuzzStream’s WYSIWYG HTML Email Editor

Tweet from the Contact Record

Now, if an influencer tweets about your brand or shares a piece of your content, you can engage with them directly from BuzzStream.

You can also tweet or retweet your contacts directly from the contact record using the ‘reply|retweet’ button below Tweets in the contact history:

Reply to a Tweet from the Contact Record

 Please let us know what you think – drop us an email at support@buzzstream.com, or tweet us @BuzzStream.  We read every single message we get, and we’d love to hear from you as we continue to improve BuzzStream. 

mattgratt

Matt works on customer acquisition at BuzzStream. Before BuzzStream, he worked as an SEO Strategist at Portent and a Marketing Manager at AppCentral (acquired by Good Technology). You can follow Matt on Twitter or Google Plus.

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