If you have a question about BuzzStream or need a refresher on a certain feature, you now have a new, self-service resource to leverage. Today, we’re excited to introduced a revamped BuzzStream University that covers all of the basics of the product, helps you easily find the answers to your questions and learn the ins and outs of our app at your own pace.
When you visit BuzzStream University, you’ll now see our updated University page listing different topics, a short summary about what each topic covers, and how many lessons are in that topic. You can scan the list and find the topic you’re interested in, and get an idea of how BuzzStream can help you achieve your outreach goals.
Here’s a breakdown of the current categories and what they cover:
- Setting Up Your Account
- Getting Started with BuzzStream
- Finding Contacts
- Sending Outreach to Contacts
- Managing Your Emails
- Managing Your Relationships
- Measuring Your Success
- Account Administration
As an example, let’s say I’ve uploaded my contacts in BuzzStream, sent outreach, and now I want to learn more about the relationship tracking aspects of the product. I’ll navigate to BuzzStream University, click on Managing Your Relationships, and see the six tutorials associated with this category.
When I click on one of the tutorials, I’ll be able to see the associated video. All of these BuzzStream University videos are short, and can be viewed on their own, so you don’t need to watch a bunch of videos to get the information you want.
If you’re not in the mood for a video, you can always scroll down and see the text and screenshot version of the video content, so you can consume the information in the way that’s most convenient for you.
The BuzzStream University tutorial library will be constantly updated as new features are released. If you have a request for video tutorials you’d like to see, have any questions or comments, or would like more advanced BuzzStream help, email us at firstname.lastname@example.org.